UDIG NY

Data-Driven Decisions: A Digital Transformation Story in Reporting

UDig NY is a non-profit organization representing more than 1,300 Member Facility Operators in Upstate New York. Serving as the link between a person excavating and member facility owners/operators, UDig NY’s mission is to promote the safe and efficient use of underground facilities through education, advocacy, and collaboration with stakeholders. One of the most valuable services UDig NY provides to its members is data and education. In today’s environment with more underground facilities than ever before, with a desperate need for skilled laborers, the constraints of weather in our service areas, and general uncertainties like pandemics, the need for flexibility in education within THE industry is essential to the success and future of our infrastructure. Furthermore, data collected and analyzed from both a statewide and regional level by customer and member alike allows UDig NY and its members to determine correlations and deficiencies essential for improvements the one-call industry and the safe delivery of crucial utility services.